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Watson, John Thomas.  An investigation on the effects of HRM drivers, organizational citizenship and innovative work behaviors, and job satisfaction toward HR innovation outcomes : a case of the Thai civil service commission.  Master's Degree(Entrepreneurial Management ).  Mae Fah Luang University . : Mae Fah Luang University , 2016.

Title

An investigation on the effects of HRM drivers, organizational citizenship and innovative work behaviors, and job satisfaction toward HR innovation outcomes : a case of the Thai civil service commission

Title Alternative

Investigation on the effects of HRM drivers, organizational citizenship and innovative work behaviors, and job satisfaction toward HR innovation outcomes : a case of the Thai civil service commission

Creator

Name: Watson, John Thomas

Organization : Mae Fah Luang University

Subject

keyword: Work behaviors

LCSH: Civil service reform -- Thailand

Classification :.LCCS: HD58.7

LCSH: Organizational behavior -- Case studies

LCSH: Job satisfaction

Description

Abstract: Thailand’s vast Civil Service Commission (CSC) is tasked with achieving innovative performance results for the benefit of the general public it serves. This study investigates and analyzes how HR innovation outcomes, which enable civil servants to achieve at the employee, departmental, and organizational levels, are influenced by human resource management drivers, organizational citizenship behavior, innovative work behaviors, and job satisfaction. Research into the HRM practices of the CSC is generally not made available to the public, but in this study, civil servants from six government ministries participated with permission from relevant authorities. The study finds that for workplace innovation at the organizational level to take effect, innovation at the employee and departmental levels are prerequisite. Employee-level HR innovation outcomes and job satisfaction feature as the most statistically significant forces for achieving innovation outcomes at all levels.

Publisher

Mae Fah Luang University

Address: CHIANG RAI

Email: library@mfu.ac.th

Contributor

Name: Chai Ching Tan

Role: Advisor

Date

Created: 2016

Issued: 2560

Modified: 2020-05-01

Issued: 2017-09-26

Type

วิทยานิพนธ์/Thesis

Format

application/pdf

Source

CallNumber: Thesis HD58.7 W339i 2016

Language

eng

Thesis

DegreeName: Master of Business Administration

Level: Master's Degree

Descipline: Entrepreneurial Management

Grantor: Mae Fah Luang University

Rights

RightsAccess:

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1	John Thomas Watson.pdf	47.56 MB	65	2026-07-18 21:22:21

ใช้เวลา

0.069083 วินาที

Creator : Watson, John Thomas

Title	Contributor	Type
An investigation on the effects of HRM drivers, organizational citizenship and innovative work behaviors, and job satisfaction toward HR innovation outcomes : a case of the Thai civil service commission มหาวิทยาลัยแม่ฟ้าหลวง Watson, John Thomas	Chai Ching Tan, Ph. D.	วิทยานิพนธ์/Thesis

Contributor : Chai Ching Tan

Title	Creator	Type and Date Create
Factors determining customer satisfaction for geo-information business in Thailand มหาวิทยาลัยแม่ฟ้าหลวง Asst. Prof. Dr. Sangchan Kantabutra;Dr. Chai Ching Tan;Lecturer Pratsanee Nakeeree	Kanuengnij Sattayadit	วิทยานิพนธ์/Thesis
An empirical study of the state of performance reality reflected In the ABC (antecedent, behavioral and consequential) theory of service innovation for the myanmar's hotel industry มหาวิทยาลัยแม่ฟ้าหลวง Dr. Chai Ching Tan;Lecturer Pratsanee Nakeeree	Latt, Zaw Myo	วิทยานิพนธ์/Thesis
Value-driven service quality and its hedonic and utilitarian roles in creating cognitive, conative and affective customer loyalty : A survey-based research targeting Chiang Rai Central Plaza มหาวิทยาลัยแม่ฟ้าหลวง Dr. Chai Ching Tan;Lecturer Pratsanee Nakeeree	Chen, Qiuyu	วิทยานิพนธ์/Thesis
The Comparative study of the value proposition between student and teacher toward cupcake business มหาวิทยาลัยแม่ฟ้าหลวง Asst. Prof. Dr. Sangchan Kantabutra;Dr. Chai Ching Tan;Lecturer Pratsanee Na Keeree	Parinda Treewattanawong	วิทยานิพนธ์/Thesis
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A Study of student satisfaction of service quality in Mae Fah Luang University : An empirical study through adapted servqual มหาวิทยาลัยแม่ฟ้าหลวง Sangchan Kantabutra, Ph. D.;Chai Ching Tan, Ph. D.	Nang Poe Hnin Phyu	วิทยานิพนธ์/Thesis
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Meaningful and satisfactory tourist experience contributing towards loyalty : roles played by systems-level tourist experience quality, personality traits and perceived trip characteristics from the domestic tourists toward the ancient city of Bagan, Myanmar มหาวิทยาลัยแม่ฟ้าหลวง Chai Ching Tan, Ph. D.	Aung Zaw Moe	วิทยานิพนธ์/Thesis
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Validating a job characteristics model of organizational commitment and in-role and extra-role corporate citizenship behaviour : A case of Sansai Steel Center co., Ltd. in Chiang Rai province มหาวิทยาลัยแม่ฟ้าหลวง Chai Ching Tan, Ph. D.	Sirirat Srirattanaprasit	วิทยานิพนธ์/Thesis
Job Demands and resources as antecedents of employee satisfaction, loyalty, and performance : case with the construction industry in Chiang Rai, Thailand มหาวิทยาลัยแม่ฟ้าหลวง Chai Ching Tan, Ph. D.	Warut Srisuwan	วิทยานิพนธ์/Thesis
The 3I of brand (brand identity, brand integrity and brand image) in developing brand loyalty for cosmetics industry - an exploratory research by looking at the view of the students from a case university มหาวิทยาลัยแม่ฟ้าหลวง Chai Ching Tan, Ph. D.	Nopparat Karnkayan	วิทยานิพนธ์/Thesis
Adapting theory of planned behaviors in studying coffee shop's consumer behaviors in Thailand มหาวิทยาลัยแม่ฟ้าหลวง Chai Ching Tan, Ph. D.	Maw, Thandar	วิทยานิพนธ์/Thesis
A critical study of the nature of and factors influencing student engagement and academic and social performances : a mixed survey-and-netnography method มหาวิทยาลัยแม่ฟ้าหลวง Chai Ching Tan, Ph. D.	Yue, Xiaoyao	วิทยานิพนธ์/Thesis
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A resource-based view of the chilli-paste business in Chiang Rai, Thailand มหาวิทยาลัยแม่ฟ้าหลวง Chai Ching Tan, Ph. D.	Phitsinee Jongwanapitakkul	วิทยานิพนธ์/Thesis
An investigation on the effects of HRM drivers, organizational citizenship and innovative work behaviors, and job satisfaction toward HR innovation outcomes : a case of the Thai civil service commission มหาวิทยาลัยแม่ฟ้าหลวง Chai Ching Tan, Ph. D.	Watson, John Thomas	วิทยานิพนธ์/Thesis
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